All prices are in Australian Dollars (AUD) and include GST where applicable.

Payment must be made in full at the time of placing your order.

All transactions are processed through encrypted, secure connections. We do not store your payment details.

If your payment is declined, please check your payment details or try an alternative method. Contact us at support@beyond-pets.com if the issue persists.

After a successful payment, you will receive an order confirmation email. Check your spam folder if it does not arrive.

Prices are subject to change without notice. The price displayed and confirmed at checkout at the time you place your order is the price that applies to that order.

Please contact us before initiating a chargeback. We will do our best to resolve any issues promptly.

All transactions are processed in Australian Dollars (AUD). Your bank may apply conversion fees if your payment method uses a different currency.