Intellectual Property Policy

Last updated: 2 June 2026

This Intellectual Property Policy outlines the ownership and permitted use of content published on the Beyond Pets website, operated by Beyond Pets Operated by Robers E-Com.

1. Ownership of Content

All content on this website, including text, product descriptions, images, logos, graphics, and design elements, is the property of Beyond Pets / Beyond Pets Operated by Robers E-Com and is protected by applicable Australian and international intellectual property laws.

2. Prohibited Use

Without our express written permission, you may not copy, reproduce, or duplicate any content, distribute or publish content for commercial purposes, modify or create derivative works, use our logos or trademarks in any misleading way, or scrape our website using automated tools.

3. Permitted Use

You may view and access content for personal, non-commercial use only.

4. Reporting Infringement

If you believe content on our website infringes your intellectual property rights, contact us at support@beyond-pets.com with a description of the work, the URL of the infringing content, and your contact details.

Business Information

We're passionate about pets and committed to your happiness. Got a question about your order or one of our products? We're here to help.

Customer Service Hours (AEST – Australian Eastern Standard Time):
Mon – Fri: 9:00 a.m. – 5:00 p.m.
Sat – Sun: Closed

Email: support@beyond-pets.com
Phone: +61 480 009 478

Shop Name: Beyond Pets
Company Name: Beyond Pets Operated by Robers E-Com
Company Registration Number: 84651040
Address: Lintelerweg 60, 7556 PD, Hengelo OV, The Netherlands

We aim to answer phone calls during business hours and respond to emails within 24 business hours.