Legal Notice

Last updated: 2 June 2026

Shop Name: Beyond Pets
Website: beyond-pets.com
Company Name: Beyond Pets Operated by Robers E-Com
Company Registration Number: 84651040
Address: Lintelerweg 60, 7556 PD, Hengelo OV, The Netherlands

Customer Service Hours

Monday – Friday: 9:00 am – 5:00 pm (AEST)
Saturday – Sunday: Closed

We aim to respond to all enquiries within 24 business hours.

Applicable Law

This website is operated in accordance with Australian consumer law and applicable international regulations. All transactions are conducted in Australian Dollars (AUD).

Dispute Resolution

If you have a complaint or dispute, please contact us first at support@beyond-pets.com. We aim to resolve all issues promptly and fairly.

Intellectual Property

All content on this website is owned by or licensed to Beyond Pets / Beyond Pets Operated by Robers E-Com. Unauthorised use is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the value of the product purchased.

Business Information

We're passionate about pets and committed to your happiness. Got a question about your order or one of our products? We're here to help.

Customer Service Hours (AEST – Australian Eastern Standard Time):
Mon – Fri: 9:00 a.m. – 5:00 p.m.
Sat – Sun: Closed

Email: support@beyond-pets.com
Phone: +61 480 009 478

Shop Name: Beyond Pets
Company Name: Beyond Pets Operated by Robers E-Com
Company Registration Number: 84651040
Address: Lintelerweg 60, 7556 PD, Hengelo OV, The Netherlands

We aim to answer phone calls during business hours and respond to emails within 24 business hours.