Terms & Conditions

Last updated: 15 July 2026 · beyond-pets.com

Terms & Conditions

✓ All prices in AUD incl. GST✓ Ships within Australia✓ Governed by Australian law✗ Must be 18+ to order
These Terms & Conditions govern your use of the Beyond Pets website and the purchase of products through our online store, operated by Robers E-Com. By accessing our website or placing an order, you agree to these terms.
01

General

By using this website, you confirm that you are at least 18 years of age. We reserve the right to update these Terms & Conditions at any time; continued use of the website after changes constitutes acceptance of the updated terms.

02

Products

We reserve the right to modify or discontinue products at any time. Product images are for illustrative purposes only and may vary slightly from the actual product.

03

Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. The price shown at checkout is the price applicable to your order.

04

Orders & Payment

Payment must be made in full at the time of ordering. We accept major credit cards, Apple Pay, Google Pay, and Shop Pay.

05

Shipping

We ship to Australian addresses only. Please refer to our Shipping & Delivery Policy for full details.

06

Returns, Refunds & Exchanges

Returns and exchanges are accepted within 30 days of delivery. Please refer to our Returns & Refunds Policy. Nothing in these terms excludes your rights under the Australian Consumer Law.

07

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. See our Australian Consumer Law page for details.

08

Intellectual Property

All content on this website is the property of Beyond Pets / Robers E-Com and is protected by applicable intellectual property laws. See our Intellectual Property Policy for details.

09

Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the amount paid for the product in question.

10

Severability

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

11

Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Returns & Refunds Policy, constitute the entire agreement between you and Beyond Pets regarding your use of the website and any purchase made through it.

12

Governing Law

These Terms & Conditions are governed by the laws of Australia.

Business Information

Email: support@beyond-pets.com
Phone: +61 480 009 478

Shop Name: Beyond Pets · Company: Robers E-Com · KvK: 84651040 · VAT: NL003994766B35
Address: De Voskamp 5, 7552 GD Hengelo, Netherlands